In business, apologizing is king

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Being able to apologize in business, and to do it well, is paramount to the success of a leader. The art of apologizing, when executed properly, demonstrates intelligence, empathy and compassion. It also oozes humility, making leaders more approachable and I would say more successful. Here’s a great article by Forbes that explores this profound leadership quality.

http://www.forbes.com/sites/erikaandersen/2012/06/05/courageous-leaders-dont-make-excuses-they-apologize/